Books - Contents

Handbook of Supply Chain Management (2003): English (2003) and Chinese (2004) editions.

• Foreword, Gregory Owens;
• Introduction and frameworks, John L. Gattorna.
  
  
• Part 1 - Supply Chains in the Context of Customers and Strategy:
  The challenging new operating environment and size of the prize, John L. Gattorna;
  • Formulating a supply chain vision, John L. Gattorna and Ming Tang;
  • Developing an aligned supply chain operating strategy, Ming Tang and John L. Gattorna;
  • Operating strategy: configuring segmented supply chains, Geoffrey Thomas and Ming Tang;
  • Customer relationship management capabilities in a supply chain context, Stephen F. Dull, David N. Morris, Timothy Stephens and Mark T. Wolfe;
  • The impact of pricing on supply chains, Greg Cudahy;
  • Trading terms and customer account profitability, Cameron H. Hall;
  
  
• Part 2 - Operational Excellence:
  Supply chain network optimization modeling, Stephen N. Wagner, Jamie M. Bolton and Linda Nuthall;
  • Supply chain diagnostics, Douglas W. Allvine and Trevor Gore;
  • Manufacturing strategy for supply chains, Mark Reynolds;
  • Six Sigma - improving the quality of business, Richard D. Schleusener and Andrew J. Berger;
  • Distribution operations - design for excellence, David R. Olson;
  • Integrated transportation management, Brooks A. Bentz;
  • Forecasting and demand planning, Scott F. Githens;
  • Inventory management, Geremy J. Heath and Alister Danks;
  • Service parts management, Olaf Schatteman and Jonathan Wright;
  • Supply chain financial performance measurement, David Walters;
  • Supply chain performance measures and systems, Linda Nuthall;
  • Reverse logistics, Olaf Schatteman.
  
  
• Part 3 - Supply Chain Integration and Collaboration:
  Creating agile supply chains, Martin Christopher;
  • Supply chain structures to deliver value, Michael G. Mikurak and Jonathan D. Whitaker;
  • Supply chain planning, Dennis Theis, Craig Millis, David Kennedy and Mark Pearson;
  • Strategic sourcing and procurement, Jeffrey S. Russell and Neeraj Thukral;
  • Securing immediate benefits from e-sourcing, Brett Campbell and Anthony Du Preez;
  • Industry-level collaboration through ECR, Garry O'Sullivan;
  • Collaborative product commerce, Alejandro Cuartero, Manuel Chaure and Stefano Lorenzi;
  • Integrated fulfilment, Jon Bumstead, Sara Ford and Roger Gillespie;
  • Contents; Information systems strategy for supply chains, Donald S. Puckridge and Ian Woolsey.
  
  
• Part 4 - Virtual Supply Chains:
  E-commerce and supply chains - breaking down the boundaries, Andrew J. Berger;
  • Best-of-breed supply chains, Andrew J. Berger;
  • Supply chains as vehicles for transformational change, John L. Gattorna;
  • Third- and Fourth-party logistics service providers, Mark Bedeman and John L. Gattorna;
  • Emerging requirements for networked supply chains, Robert Ogulin;
  • Strategic transformation and supply chains, Michael A. Donnellan.
  
  
• Part 5 - Regional and Global Supply Chains:
  Globalization and regionalization of supply chains, Robert Ogulin;
  • Supply chains in Europe, Jaume Ferrer; Supply chains in Asia - challenges and opportunities, Robert Easton, William Thurwachter and Tian Bing Zhang;
  • The changing face of supply chains in China, Robert Easton.
  
  
• Part 6 - Other Practical Considerations in Supply Chains:
  Achieving supply chain alignment through behavior change, Jamie M. Bolton and Karen Dwyer;
  • The role of knowledge management in supply chains, Wanda S. Brown;
  • Education and skills training requirements in supply chains, John L. Gattorna and Richard S. Clarke;
  • Building successful consulting relationships, Ken Davis and Jamie M. Bolton;
  • Finale: The future is here at last, John L. Gattorna;

Published by Gower Publishing, Aldershot, 2003.
Also published by Publishing House of Electronics Industry, Beijing, 2004.

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